Returns & Refunds policy

SALES, SAMPLES AND OIL ROLLER BOTTLES ARE ALWAYS FINAL SALE, NO EXCEPTIONS.

In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.

You can inform us of your decision by e-mail parisperfumecompany@gmail.com

We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.

Conditions for returns:

In order for the goods to be eligible for a return, please make sure that:

• File a claim WITHIN 5 DAYS of receiving your order by emailing us at parisperfumecompany@gmail.com

• The goods are in the original packaging. We will then give you the mailing address to send back your item. We will not be responsible for items that arrive damaged or lost so please make sure the item is packed well and you might want to purchase insurance. Packages that are returned without prior authorization will be returned to sender.

The following goods cannot be returned:

• The supply of goods made to your specifications or clearly personalized

• This return policy will also apply if you experience any allergies/reactions to the items. If you know you are prone to allergies, I would suggest ordering samples to test first before ordering a full size of any of our fragrances.
  

We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.

Returning Goods

You are responsible for the cost and risk of returning the goods to us.

We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.

Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us by e-mail parisperfumecompany@gmail.com